Contact V-Global support for assistance in connecting your phone application to the network.
V-Global Communications, Inc.
One Stamford Plaza
263 Tresser Boulevard, 9th Floor
Stamford, CT 06901
Tel: +1 (866) 788-2933
The V-Global Communications network maintains Points of Presence (“POPs”) in the USA and throughout the globe with the capability of expanding coverage to wherever customer requirements need it. USA 8xx inbound numbers as well as more specific geographic area code inbound numbers are provided both in the USA and globally. Calls are carried to termination wherever in the world telephones are available.
We manage a converged-technology network allowing customers to originate calls from or call to their regular phones connected to the PSTN, cell phones, broadband internet connected phones, WIFI phones or soft phones on computers.
For optimal quality our core network backbone is dedicated strictly to voice and is not mixed with data. Our network is powered by Cisco routers and carrier grade switches to provide a high level of predictable Quality of Service (QOS).
To deliver low-cost, value-based teleservices we minimize high fixed costs with network architecture employing a “smart build” strategy that acquires capacity from leading global networks on an incremental cost basis. Without the burden of under-utilized capacity we maintain an economical but powerful network capability with access to several Network Operating Centers (“NOCs”) on a 24 x 7 basis as needed.
Redundancy is the most critical aspect of any carrier-grade service. Our complete infrastructure is designed with no single point of failure and meets the highest industry standards.
Every link in our private backbone has a back link. If any link fails, internal routing protocols re-route the calls over a backup link in less than 2 seconds.
Systems and Database Redundancy:
All critical systems including all databases are configured in active/standby pairs for immediate and stateful failover in case the active system fails.
Our signaling proxies are configured in active/standby mode with sub-second failover
Multiple switches, media gateways and routers are maintained on minimal duplicate bases to mitigate the risk of hardware failures.